FAQ

Frequently asked questions

What is your return policy?

Yes we accept returns. There are absolutely no returns on custom made swimwear. On the other hand, refunds are allowed once we receive your product the same way we shipped to you. You will be responsible for covering the shipping costs upon returning your product(s). You must return the item(s) within 30 days from the delivery date. If you wish to return your product(s), they cannot be worn, unwashed, and in the original condition (packaging, accessories, paperwork), with all tags attached. The Brat Designz LLC is not responsible or liable for any returned packages that may become lost or stolen in-transit. Please ensure you keep a copy of all receipts and tracking numbers when shipping back your returns. Again, we are not responsible for any lost or stolen items that the customer does receive.



How long will it take for customized swimwear to ship out?

Due to the current pandemic, it can take up to 30 business days for you to obtain your product. Please allow up to 1 week to complete your customization. Then an additional 2 weeks before we can ship to you. So a total of 3 weeks and up to 30 days before we can ship out your product.



Is there a minimum order quantity for customizable swimwear? Why would I want a customized bikini?

Yes there is a minimum order. You can have customizable swimsuit for a bachelorette party, vacation, family reunion, girls trips. Anything where you would want uniformity and uniqueness. Just let us know your needs and we're here. :)



Can you be my vendor for swimwear?

Yes of course! I do sell wholesale bikinis to entrepreneurs that is in need of a reliable vendor.



If I wanted to buy something other than a bikini, would you be able to assist?

Of course, just contact us with a photo and we will proeed from there. We can assist with selling one-piece, a different style bikini, an event, and etc. Anything you need, we can definitely provide it for you.



How long will it take to ship out items that are in stock?

Please give us 1-3 business days to ship your items.



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